RETURN & EXCHANGE POLICY

At ZAPPY, we offer a 7-day easy Return & Exchange Policy for your peace of mind.

If you wish to return or exchange a product, please contact our customer support within 7 days of receiving your order. Once we receive and inspect the item, we will process your request if the product is unused, undamaged, and meets our Return & Exchange Policy.

If your return is approved, your refund will be processed. If you receive a damaged, defective, or incorrect item, we will gladly offer a replacement or refund.

Electronics Products

For electronic products, returns or exchanges are accepted only if the item is damaged, defective, or not working upon delivery. Please report the issue within 24 hours of receiving your order with clear photos or videos. Products damaged due to misuse, mishandling, or normal wear and tear are not eligible for return or exchange.

Your satisfaction is our priority.